Campus HelpDesk Contact Information

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  A | B | C | D | E | F | G | H | J | M | N | O | P | R | S | T | U | W

A
Adirondack Community College

Phone: 518-743-2226
E-mail: help@sunyacc.edu
Website: http://sunyacc.edu/suny-adirondack-technology

Albany, University at

Phone: 518-442-3700 – Password Reset x1 | General x2
Website: www.albany.edu/its/svc_help.php
Submit a Ticket: www.albany.edu/its/currentstudent.html

Alfred State College

Phone: 607-587-4357
E-mail: helpdesk@alfredstate.edu
Website: www.alfredstate.edu/help-desk

Alfred University, NYS College of Ceramics at

Phone: 607-871-2222
E-mail: helpdesk@alfred.edu
Website: https://my.alfred.edu/its

B
Binghamton University

Phone: 607-777-6420
E-mail: helpdesk@binghamton.edu
Website: www.binghamton.edu/its/organization/clientsupport/helpdesk

Brockport, State University College at

Phone: 585-395-5151 x1
E-mail: helpdesk@brockport.edu
Website: www.brockport.edu/support/lits/helpdesk

Broome Community College

Phone: 607-778-5243
E-mail: helpdesk@sunybroome.edu
Website: www2.sunybroome.edu/its/help-desk

Buffalo, University at

Phone: 716-645-3542
E-mail: cit-helpdesk@buffalo.edu
Website: www.buffalo.edu/ubit/get-help.html
Submit a Ticket: http://buffalo.edu/ubit/ubit-help

Buffalo State College

Phone: 716-878-4357
E-mail: rsd@buffalostate.edu
Website: https://it.buffalostate.edu/
Submit a Ticket: https://riteportal.buffalostate.edu

C
Canton, College of Technology at

Phone: 315-386-7448
E-mail: Helpdesk@canton.edu
Website: www.canton.edu/it/help_desk.html

Cayuga Community College

Phone: 315-294-8568
E-mail: HelpDesk@cayuga-cc.edu
Website: www.cayuga-cc.edu/it
Submit a Ticket: https://helpdesk.cayuga-cc.edu/portal

Clinton Community College

Phone: 518-562-4261
Website: www.clinton.edu/IT

Cobleskill, College of Agriculture & Technology at

Phone: 518-255-5800
E-mail: helpdesk@cobleskill.edu
Website: www.cobleskill.edu/information-technology/helpdesk.asp

Cornell University, NYS Colleges at

Phone: 607-255-5500
E-mail: itservicedesk@cornell.edu
Website: https://it.cornell.edu/support

Corning Community College

Phone: 607-962-9555
E-mail: helpdesk@corning-cc.edu
Website: https://myccc.corning-cc.edu/web/home-community/help-desk

Cortland, State University College at

Phone: 607-753-2500
E-mail: THC@cortland.edu
Website: www2.cortland.edu/offices/the-help-center

D
Delhi, College of Technology at

Phone: 607-746-4835
E-mail: helpdesk@delhi.edu
Website: www.delhi.edu/mydelhi/cis/help-desk/index.php
Submit a Ticket: https://footprints.delhi.edu

Downstate Medical Center

Phone: 718-270-4357
E-mail: helpdesk@downstate.edu
Website: http://is.downstate.edu/helpdesk/index.html
Submit a Ticket: http://is.downstate.edu/helpdesk/index.html

Dutchess Community College

Phone: 845-431-8000 x4357
E-mail: helpdesk@sunydutchess.edu
Website: https://wiki.itec.suny.edu/display/dutkb/Dutchess+Community+College+Help+Desk

E
Empire State College

Phone: 800-847-3000 x2420
E-mail: service-desk@esc.edu
Website: www.esc.edu/service-desk

Environmental Science & Forestry, College of

Phone: 315-470-6861
E-mail: Helpdesk@esf.edu
Website: http://helpdesk.esf.edu/cns/Home.aspx
Submit a Ticket: http://helpdesk.esf.edu/cns/Helpdesk/RequestHelp.aspx

Erie Community College

Phone: 716-851-1835
Website: https://helpdesk.ecc.edu

F
Farmingdale State College

Phone: 631-420-2754
E-mail: helpdesk@farmingdale.edu
Website: www.farmingdale.edu/information-technology/helpdesk.shtml

Fashion Institute of Technology

Phone: 212-217-4357
E-mail: TechHelp@fitnyc.edu
Website: http://it.fitnyc.edu/

Finger Lakes Community College

Phone: 585-785-1419
E-mail: helpdesk@flcc.edu
Website: www.flcc.edu/offices/it

Fredonia, State University College at

Phone: 716-673-3407
E-mail: ITSservicecenter@fredonia.edu
Website: http://home.fredonia.edu/its/service-center
Submit a Ticket: www.fredonia.edu/Tracker

Fulton-Montgomery Community College

Phone: 518-736-3622 x8701 or x8702
E-mail: registrar@fmcc.suny.edu
Website: www.fmcc.edu/academics/registrars-office/student-web-accounts-faqs

G
Genesee Community College

Phone: 585-343-0055 x6227
E-mail: helpdesk@genesee.edu
Website: http://hd.genesee.edu

Geneseo, State University College at

Phone: 585-245-5588
E-mail: helpdesk@geneseo.edu
Website: www.geneseo.edu/cit/helpdesk
Submit a Ticket: https://help.geneseo.edu/cit

H
Herkimer County Community College

Phone: 315-866-0300 x8555
E-mail: help@herkimer.edu
Website: www.herkimer.edu/connect/information-services

Hudson Valley Community College

Phone: 518-629-7070
E-mail: DLhelp@hvcc.edu
Website: www.hvcc.edu/dl/contact.html

M
Maritime College

Phone: 718-409-6917
E-mail: helpdesk@sunymaritime.edu
Website: www.sunymaritime.edu/information-technology

Mohawk Valley Community College

Phone: 315-792-5501
E-mail: mvonline@mvcc.edu
Website: www.mvcc.edu/academics/online/technical-support

Monroe Community College

Phone: 585-292-8324
E-mail: technologyhelp@student.monroecc.edu
Website: www.monroecc.edu/depts/studenttech

Morrisville State College

Phone: 888-258-4427
E-mail: helpdesk@morrisville.edu
Website: http://helpdesk.morrisville.edu

N
New Paltz, State University College at

Phone: 845-257-4357
E-mail: servicedesk@newpaltz.edu
Website: https://newpaltz.teamdynamix.com/TDClient/Home

Niagara County Community College

Phone: General 716-614-6730 | T-Wolvesmail 716-210-2505
Website: http://niagaracc.suny.edu/oit
Submit a ticket: https://helpdesk.niagaracc.suny.edu/Login.asp

North Country Community College

Phone: 518-891-2915 x4357
E-mail: helpdesk@nccc.edu
Website: www.nccc.edu/technology-help-desk

O
Old Westbury, State University College at

Phone: 516-876-3098
E-mail: servicedesk@oldwestbury.edu
Website: www.oldwestbury.edu/it/service-desk
Submit a ticket: www.oldwestbury.edu/forms/it-service-request

Oneonta, State University College at

Phone: 607-436-4567
E-mail: helpme@oneonta.edu
Website: www.oneonta.edu/its
Submit a ticket: https://oneonta.service-now.com

Onondaga Community College

Phone: 315-498-2999
E-mail: Helpdesk@sunyocc.edu
Website: http://students.sunyocc.edu/index.aspx?menu=955&id=11258

Optometry, College of

Phone: 212-938-5730
E-mail: helpdesk@sunyopt.edu
Website: www.sunyopt.edu/offices/its

Oswego, State University College at

Phone: 315-312-3456
E-mail: help@oswego.edu
Website: www.oswego.edu/cts

P
Plattsburgh, State University College at

Phone: 518-564-4433
E-mail: helpdesk@plattsburgh.edu
Website: https://www.plattsburgh.edu/academics/resources/technology/csds/helpdesk/index.html

Potsdam, State University College at

Phone: 315-267-4444
E-mail: helpdesk@potsdam.edu
Website: www.potsdam.edu/cts/helpdesk

Purchase, State University College at

Phone: 914-251-6465
E-mail: helpdesk@purchase.edu
Website: www.purchase.edu/offices/cts
Submit a ticket: https://apps.purchase.edu/WOT

R
Rockland Community College

Phone: 845-574-4386
Website: https://myrcc.sunyrockland.edu/web/information-technology/home

S
Schenectady County Community College

Phone: 518-381-1487 x5
E-mail: helpdesk@sunysccc.edu
Website: https://sunysccc.edu/Current-Students/Student-Life-and-Resources/Accessing-MYSCCC-Portal

Stony Brook University

Phone: 631-632-9800
E-mail: helpme@stonybrook.edu
Website: https://it.stonybrook.edu/help
Submit a Ticket: https://it.stonybrook.edu/services/itsm

Suffolk County Community College

Phone: Blackboard 631-451-4804 | Banner 631-451-4008
E-mail: registrara@sunysuffolk.edu
Website: Blackboard

Sullivan County Community College

Phone: 845-434-5750 x4457
Website: https://sunysullivan.edu/campus-life/services-resources/information-technology

SUNY Polytechnic Institute

Phone: 315-792-7440
E-mail: helpdesk@sunyit.edu
Website: https://sunypoly.edu/its/its-help-desk.html
Submit a Ticket: https://helpdesk.sunyit.edu/

T
U
Ulster County Community College

Phone: 845-687-5169
E-mail: helpdesk@sunyulster.edu
Submit a ticket: https://helpdesk.sunyulster.edu

Upstate Medical University

Phone: 315-464-4115
E-mail: helpdesk@upstate.edu
Website: www.upstate.edu/imtpublic/departments/helpdesk.php

W
Westchester Community College

Phone: 914-606-5600
E-mail: MyWCCHelpdesk@sunywcc.edu
Website: www.sunywcc.edu/continuing-ed/gateway-center/the-welcome-center