If you are accessing your course via an LTI in Blackboard, you may run into issues when trying to toggle out of student preview mode. When taking an exam or completing an activity in the 3rd party application while in student preview mode, the view can become stuck if you attempt to return to Blackboard. This prevents you from navigating the course content in the LMS.
What it Looks Like
How to Resolve it
Blackboard is aware of the issue, and at this time, there is no estimated date for a fix. The Blackboard-recommended solution is to manually navigate back to your Institution’s homepage via the address bar, and then access the course again. When you access the course, exit the preview.
If you need further assistance or have additional questions please contact:
SUNY OER Services
1-844-673-6786 | OER@suny.edu
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